New patient information
"Any illness should be curable if we continue to study it"------Yi Ding Yuan
At A1 Clinique Chinoise, your health and well-being is our interest and your total satisfaction is always important to us. To serve your better, these are tips for your first visit and follow-ups.
Preparation for first visit
- Please arrive 5 minutes before the appointment time to allow yourself to relax and fill out a questionnaire.
- If you cannot keep an appointment, please advise us at least 24 hours in advance.
- Bring with you any medical reports such as results of blood tests, MRI, CT scan, X-ray, ultrasound, etc.
- Prepare a list of the medications and natural products you are taking.
- Prepare a list of foods you are eating.
- Please allow approximately one hour and 15 minutes for your first visit and 40-50 minutes for subsequent visits. Some treatments may require more time.
- Please avoid the state of hunger, anger, wine drinking before your acupuncture treatment.
- Only disposable needles are used in the clinic. No needle purchase is required.
- No special clothing needs to be brought in for acupuncture or massage therapy. Loose wear is recommended.
- Free parking spaces are available on the street (be aware of parking restrictions). Pay parking lot is available in the back of building.
More questions on treatments? Please refer to FAQs on acupuncture, Chinese herbal medicine and Tuina manual therapy.
Communication Language
English, Francais and 中文
Professional fees and insurance coverage
We try hard to make our high quality treatments affordable to most of patients. Our fees are
reasonable, competitive and transparent. They are charged on the basis of expertise, experience and clinic features.
At A1 Clinique Chinoise, professional fees are advised before any treatment.
Any acupuncture accessory such as TDP heating Lamp, electrical stimulation or cupping is free of charge if necessary (most of clinics will charge you a fee).
On top of these, an effective treatment means better results, quicker recovery
and less treatments: you have good health with less
treatment cost and travelling time.
Professional fees are frequently covered by group or private insurance plan. It is always wise to refer to the insurance benefit booklet for details or call your insurance company for coverage. You can request a receipt from the clinic, and send it by mail or online to your insurance company for reimbursement. Please don't hesitate to contact us if you need any assistance.
Professional fee is due when service is rendered. We accept cash,
personal check and e-transfer. Neither credit card nor debit card is acceptable.
Professional fee is due when service is rendered. We accept cash, personal check and e-transfer. Neither credit card nor debit card is acceptable. A list of professional fees is available when you book online.
Note to patients covered by SAAQ and CNESST
We accept new patients from le Société de l'assurance automobile du Québec (SAAQ) and Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST). To facilitate the process, please send us:
- doctor's prescription for acupuncture treatment
- your full name, telephone number, dossier's number
- responsible agent's name and phone number
Once we receive authorization from SAAQ or CSST, we shall advise you of the appointment time. To speed up the process, it is recommended that a patient check the progress with your responsible agent. Sometimes the authorization takes abnormally long time, a patient can immediately start acupuncture treatment by paying directly to the clinic, and sends a receipt to CSST for reimbursement.
Notes to Quebec patients:
Quebec Acupuncture Act stipulates that an acupuncturist is not allowed to use title Dr. or doctor in the province. Any title Dr. used for an acupuncturist in the web site indicates his/her previous educational background and professional experience in other countries.
